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A.15. Coalition Wide Area Network (CWAN) Management

172. The CWAN, along with associated systems, applications, and services; is managed with remote monitoring and control capabilities via the Coalition Communications Control Center (CCCC or QuadC) and the Alt CCCC. It has links that electronically exchange information between management systems at all levels.

A.15.1. CCCC Management Overview

173. The purpose of the CCCC is to provide seamless, secure information products and services to JWID participants, especially warfighters, in support of decision-making and mission accomplishment.

174. Within the Commander-in-Chief(CINC), Service and Agency (C/S/A) organisations today, network, system, application, and service management functions are performed by a wide range of individuals, activities, and organisations. These management and/or controlling functions are performed at all levels. However, in the JWID environment, these functions must be performed at the CCCC and Alternative CCCC (ACCCC). These control centers can be located within any domains. While it can provide virtual presence at any location on the network, each control center can perform independent and integrated management functions supporting communications and information systems. These systems include local area network (LAN) management and the CWAN. Each provides operational support essential to sustaining the CWAN. The CCCC CONOPS is aimed at realigning, consolidating, and integrating these functions to fulfill the following goals:

175. The CCCC structure enables the capability to:

  • reloutionize information exchange accross the CWAN;

  • strengthen the ability to apply computing, communications and information management capabilities effectively to accomplish the JWID mission;

  • significantly reduce information technology burdens on operational and functional staffs; and

  • facilitate the capability for the operational and functional staffs to access, share and exchange information worldwide, with minimal knowledge of communication and computing technologies.

176. A wide range of individuals, activities and organizations perform network, system, application and service management functions within C/S/As, at all levels. However, in the JWID environment, these functions must be performed at the CCCC and Alternative CCCC (ACCCC). These control centers can be located within any domain. While it can provide virtual presence at any network location, each control center can perform independent and integrated management functions supporting communications and information systems. These systems, including local area network (LAN) management and the CWAN, provide operational support essential to sustaining the CWAN. The CCCC CONOPS realigns, consolidates and integrates these functions to fulfill the following goals:

  • Enhanced C4IFTW support;

  • Secure operations;

  • Shared management information (status, availability);

  • Global visibility;

  • Interoperable resources;

A.15.2. CCCC Management Functions

177. Fault Management is the detection, isolation, and correction of problems in, or abnormal operation of, disabled network or information processing system components. Appendix A of the CCCC CONOPS explains the functions associated with fault management.

178. Configuration Management identifies, exercises control over, collects data from, and provides data to networks for the purpose of preparing for, initialising, starting, providing for the continuous operation of, and terminating interconnection of processing services. Configuration management functions and tasks may overlap with both fault management and performance management, along with long-term planning of the network's topology, the information processing system's configuration, and inventory. Appendix A of the CCCC CONOPS summarises the functions associated with configuration management.

179. Performance Management monitors and controls the quality of network communications or information processing. It involves the processes of monitoring and analysing; tuning and controlling; and reporting on network or information processing system components and on the network or information processing system as a whole. Appendix A of the CCCC CONOPS summarises the functions associated with performance management.

180. Security Management includes the confidentiality, authenticity, and integrity of network management data such as routing tables, access lists, audit data protection, and accounting and billing information. Security management is the management of the following network or information processing system security services: authentication, access control, encryption, and audit trail. Security management controls and monitors the mechanisms that protect selected network or information processing system resources and user information, or security objects. Security management includes controlling access to resources, archiving and retrieving security information, and managing the encryption process. The management functions associated with security management are found in Appendix A of the CCCC CONOPS.

181. The CCCC has oversight responsibility for the entire CWAN and interfaces directly with the network participants. The CCCC will provide the overall management control and technical direction of the CWAN. As the direct interface for the customers, the CCCC performs demonstration participant assistance and provides contemporary operational network services. It serves as a central point of contact in operational and emergency provisioning aspects of customer service when the needs are beyond the capability of the site engineers. Operational policies and procedures for the CCCC are under development. Additional C/S/A policies will also apply based on the mission being supported by the CCCC. The CCCC is responsible for the following functional responsibilities and requirements:

  • Providing CWAN policy, standards, and guidance for systems and network management

  • Monitoring status, in real-time or near-real-time, of CWAN applications, networks systems, and JJPO concerns

  • Providing access to Global CWAN status for authorized users as required

  • Implementing tool suites, processes, and databases that provide the “global” view for applications, systems, and network assets

182. The vulnerabilities of networks to information security attacks dictate that network management and information security management information be shared across multiple communities of interest. The end-user/JWID customer, upon discovering an information security anomaly, would report it to the CCCC, which would report enterprise-level anomalies to the CTFC. Anomalies to circuits or systems that are not of CTFC interest would be processed and resolved at the CCCC. The CCCC and/or ACCCC would be responsible for aggregating information reported to them and passing it to the CTFC and JJPO for fusion. Doctrine associated with such actions are under way to address, refine, and integrate the reporting structures.

183. Successful CCCC operations rely on compatibility, interoperability and integration of policies, procedures, standards and tools.

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